* I placed an order whats next, where is my number ?

If you have placed the order with payment,  your order status should show confirmed, (click here to see your recent order).

if your order status shows processing, (it means that you dint complete the checkout, click here to place the order again and pay by using credit card or paypal account,(Not applicable for manual payments using the accounts and billing link)

Orders are processed by our sales team, We will issue you a number within 24 hours (excluding holidays), you will get an email with number and other details,[Please be sure to check your spam/junk box/ skype chat message] (If you dont hear from us within 48 hours pls open a support ticket at www.onekingtelecom.com/support)

Our office hours are 9-5 Mon-Fri, be sure to check your spam junk box.

* I cannot use paypal

You can use Google checkout, please visit here and pay using Google checkout.

* Can i pay for full year?

Yes, Please visit

http://onekingtelecom.com/subscription-payment

* Can you take my credit card, i dont want to use paypal.com?

Sorry, we do not take credit cards, bank transfers, cheques etc, email interac is possible only if you have a temp issue with paypal.

* Can you first find out if my number is portable?

Current Portable Area Codes (List changes every few weeks as new codes are added)

http://onekingtelecom.com/canada-for-your-skype-frequently-asked-questions/porting-a-number-to-skypein

 * Do you provide support on skype software or billing of skype and credits charge?

No, Please contact www.skype.com.

 * I need to talk to some one in your office ?

Sorry, but we do not provide phone support or sales assistant due to a high volume of calls, please open a sales ticket at www.onekingtelecom.com/support for any questions or concerns.

* I am not sure if i place the order and make the payment?

When you add a product to cart, and checkout and hit on confirm order, you are placing the order, after you will be redirected to paypal.com which is our payment provider (an ebay.com company), you would need to enter your visa card or login with your existing paypal.com account, most countries are supported, you can also send us an email interact by logging to your online banking if you have temp issue, if you live outside canada or your country is not listed in paypal.com, you can send us a western union (full year payment).